Politique de remboursement

Exchange Policy

  • Exchange possible for an unworn and unused jewelry within 14 days of purchase, against a voucher.
  • Contact us for any return or refund request.
  • The transportation costs related to the return are the responsibility of the buyer.

Warranty

  • 6-month warranty from the date of shipment.
  • After this period, repair costs, replacement of missing parts, and shipping fees will be charged to the buyer.
  • An estimate will be sent by email.

Exceptions

  • Customized and made-to-order jewelry, designed according to your specifications, are neither exchangeable nor refundable once the order is confirmed.